The RUSSIAN GUIDE - the best comes to those who is able..
THE RESUME Contacts: E-mail: rushotline@yandex.ru,
mobile (Thailand)+66-806-315-772, SERGEY SITNIKOV Date of a birth - may,30,1971 (36 years). Nationality - Russian. Residence.- The city of Moscow
EDUCATION: Moscow engineering-building institute (1988-1993) the SPECIALITY: the Engineer of hydraulic engineering constructions. The basic labour activity:
1993-1994 Agency of photomodels and models " Blizzard models ".
1994-1998 Worked and trained in Thailand: 1. R.C.I. English school business of etiquette and technics of sales. The agent of sales. 2. The first Russian-speaking newspaper for tourists ""Velvet" season". The employee. 3. Thai travel agency " SID'S-travel ". Has ended rates of tourist and hotel management at a hotel network of hotels " AMBASSADOR " on specialization " Service of accommodation " and " Guests relations ". The Guide, the manager. Primary activity - internal tourism for the Russian agencys and private persons on individually developed routes. Selection of individual and group trips across Thailand, the countries of South East Asia. Booking of hotels, transfers. Sale of group and individual trips across Thailand. Work with the VIP.
1998-1999 Russia. Moscow. Travel agency "Meteor-tour" - the manager in a direction South East Asia. Selection and sale of individual trips across Russia, the CIS countries and abroad, booking of hotels, transfers, sale of air tickets inside of Russia and abroad, formation and calculation of any trips, formation of programs. Worked as the expert on development and opening of new directions and routes. Spent monitoring of the tourist market (selection of the most competitive offers and granting of the fullest information on dates of a start, names of hotels, resorts, cost for DBL, SNGL, TRPL, CHILD, the visa, the insurance, excursions; data about travel operator, etc.). Spent the special psychological seminars (trainings) training business, helping to create unique competitive advantage - VIP service. Themes of seminars: " How to learn to sell? ", "Art of dialogue with the client ", "In what a secret travel organizations, achieved stable success? ". Rules, recommendations, advice.
1999-2000 Director of service of accommodation travel company "Gray" in the city of Sochi. Has organized travel activity companies "Dreamland-tour" (Moscow) in a direction South East Asia from a zero level. Has developed business the plan which has allowed to deduce my department on a level of full self-support and to fix positions in the market as the manufacturer travel services, that in turn, has led to stable reception of rate of return at a rate of 15 %-20 % (drawing up of the financial and executive resume, marketing of the plan, the plan of the advertising company, the plan of return of investments, the financial plan).
2000-2003 Thailand. Travel agency "SID'S-travel". Has based the magazine first in Thailand in Russian "Russian Guide" and " Russian Help service " for the Russian tourists. I Own the information about: to a world practice of management of hotels; main principles of the organization, selection and a professional training; last achievements in hotel business and quality of services. I have experience of drawing up of promotional materials and texts, directories on any segment tourist sales and tourist products; negotiating and the conclusion of contracts.
2005-2006 Thailand. Travel agency "Sunny Sunflower (Thailand) Co., Ltd"-"UTE Megapolus Group". Operation manager of Russian Department in Pattaya. Director of service accommodations (full employment. Experience of a management by the personnel) The financial control, the operative decision of non-staff situations, protection of interests of the directing party, work over hotels, the personnel and guides. Has created and support the site " The Russian Guide " www.rushotline.narod.ru (in first ten search systems).
Business ties and operating time. Worked with such firms as "Natali-Tours", "Express Line", "Roza Vetrov", "Scaiter", "Vand-International", "Academservis" etc. I know languages : English colloquial, Thai colloquial. USE of the COMPUTER: the experienced user,. The HOBBY: travel, reading, theatre. PERSONAL QUALITIES: Without conflicts, orientation to success, it is capable to create worthy collective for achievement of tasks. I am able to work in collective and with VIP and customers.
The OVERALL OBJECTIVE of work on a new place I see in aspiration justifying the certain hopes of a management connected with increase of an overall performance of the company and a professional level of company personnel, assigned on me at purpose.